Dahua Web Service Software Could Not

However, I would recomend that you dont yet put the camera back together.

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Unfortunately the change didnt seem to take effect for some reason on any camera.

Ive of course tried admin new password, 888888 888888, 666666 666666.

And ofcourse each time I enter a wrong password 3 times it locks the account and I have to wait 30 minutes.

Any idea how I can get this particular camera back to factory reset I read somewhere that there is a daily password generator, however Ive tried the formula posted by a few people 8888 x the day x the month x last 2 digits of the year, resulting last 6 digits is your password.) and it also didnt work.

I cant get support from anyone, Dahua simply dont reply to e-mails.

I had the Chinese seller online and he explained that I needed to open up the camera and find the reset switch.

The only pain was that I then had to take the camera off my network, configure my laptop to be on the same 192.168.1.x network as the camera before I could change its IP address to the one I wanted.

The seller has been unable to assist and is now recommending sending the camera back to China for replacement.

I would much rather a local reset but I have been unable to find any info about it online.

Thank you.

In any case the advise that I received from my (very helpful) Chinese seller, from his contact at Dahua, was that it was impossible to reset the password without opening up the camera.

Sounds drastic, but with the right size screw drivers it is in fact very simple.

Once the base is removed, you can then take out the ball, and again you will find 3 screws that hold the ball together, remove those screws and open the ball.

Now you are inside the camera itself.

Look at where the microphone wires conect to the circuit board and you will see a black reset switch next the mic contacts.

Now plug in the camera so that it has power.

And once powered up, press and hold down the reset switch for 10 seconds.

Thats the hard reset done, everything has now gone back to default.

Dahua Web Service Software Could Not

A small side note: After reseting my camera, I found that the Dahua software could not find it on my network, which is 192.168.0.x rather than the camera 192.168.1.x range.

Now that you are confident that your camera is successfully reset, put it all back together, and the jobs done.

It all sound very long winded, and believe me, trying to acquire all of the above knowledge took a lot of messing about, but if you follow the instructions youll be done in about 30 minutes.

Good luck.

That has reset the password and I am now able to access the camera.

Only problem was when I changed the Device Name everything changed to Chinese and I had to do the reset over again.

Im very glad I followed your advice about not re-assembling straight away.